Frequently Asked Questions

For parents & athletes

How do I find a coach?

Browse coaches on the homepage, filter by what matters to you, and send a booking request. It's free to create an account and search.

How do I pay for lessons?

You pay your coach their posted rate directly. Scoutlio doesn't add a markup to lesson fees.

Are coaches vetted?

Yes. Every coach is reviewed and approved before they appear on Scoutlio.

For coaches

How do I join?

Apply through our coach application. Once approved, you'll get a secure link to set up your profile.

Can I set my own rate?

Absolutely. You control your hourly rate and your availability.

For facilities

How do I list my facility?

Create a facility account, add your rinks and ice sheets, and publish your open availability.

How do I get paid for ice?

Connect your bank through Stripe in the Payouts tab. Payments from coaches flow to you automatically, minus a small platform fee.

Still have questions?

Email us at hello@scoutl.io — we're happy to help.